Fast-Track Mental Health Referrals With MPHN’s New Online Portal

General practitioners (GPs) can now enjoy a streamlined and efficient process for referring patients for mental health and alcohol and other drugs (AOD) care, thanks to the new online portal launched on Friday, October 11 during Mental Health Month by Murrumbidgee Primary Health Network (MPHN).

MPHN’s updated Central Access and Navigation (CAN) service will enhance the way GPs, service providers and community members navigate the Murrumbidgee mental health and AOD system.

The new cloud-based CAN online referral portal offers secure messaging, making it easier to send and track patient information.

It provides a central access point to services, enabling healthcare professionals to monitor their patients’ journey.

The portal is conveniently accessible via the MPHN website.

MPHN CEO Stewart Gordon said the new CAN online portal will significantly simplify the referral process.

“We’ve found general practitioners and service providers in the Murrumbidgee are very receptive to adopting digital platforms, particularly when doing so accelerates processes and enhances efficiency and response times,” Mr Gordon said.

“We’re confident GPs and service providers will find MPHN’s new CAN online portal much faster and more user-friendly, benefiting both them and their parents.”

MPHN’s Primary Care Engagement team will assist with the transition by supporting practices to familiarise themselves with the new portal.

“Improving people’s access to mental health supports is a priority for us, and this portal is a step forward in that direction,” Mr Gordon said.

Visit www.mphn.org.au/mhs/central-access-and-navigation for more information.

• Topics:

• Mental Health and Welbeing