TAFE Responds To Medical Industry’s Cry For Help

The pandemic has underscored the critical role medical administrators play in ensuring medical practices run smoothly, especially during a period when telehealth was the norm.

Medical practices are crying out for administrators and TAFE NSW Griffith has created a unique new course to address the challenge.

The new Certificate III in Business Administration (Medical) will be offered as a mix of face-to-face training and virtual classroom to arm locals with the skills to gain employment on the health industry’s frontline.

Starting in July, the course requires one semester of full-time study.

According to the Australian Government’s Job Outlook, employment in the health industry has increased by 22.6 per cent over the past five years, with further strong growth expecgted.

TAFE NSW medical administration teacher, Emma Gemmell has previously worked as a medical practice manager and is currently a billing specialist at Wollongong Foot and Ankle Centre.

Mrs Gemmell said the Certificate III in Business Administration (Medical) contained four units and qualified graduates to gain work in medical administration at GP clinics, medical centres, specialist rooms, aged care facilities and hospitals.

“It’s such a versatile job; you really are an important part of a patient’s healthcare team,” Mrs Gemmell said.

“Even though you’re not a doctor, you’re still a part of hellping them back to health and to live a better life.”

Units in the course include maintaining patient records, medical terminology and security and storage of drugs.

Mrs Gemmell said attention to detail, empathy and organisation skills were important qualities for a role as a medical administrator.

She said employment outcomes for TAFE NSW graduates were very strong.

“When it came to things like telehealth during COVID, good administrators were crucial to ensuring it all ran smoothly and doctors could still do their job smoothly,” Mrs Gemmell said.

“It’s led to even greater demand for qualified medical administrators, and TAFE NSW gives graduates the job-ready skills they need to make an immediate impact on the workplace.”

Explore the range of courses available at TAFE NSW and via TAFE Digital by phoning 131 601 or visiting www.tafensw.edu.au for more information.

• Topics:

• TAFE NSW
• Health & Wellbeing
• Education